Returns & Exchanges

At Dr Batra's, we are committed to your wellness journey and offer a hassle-free return policy for products that do not meet your expectations. If you receive a damaged or incorrect item, you may initiate a return within 7 days of delivery for a full refund or replacement.

Return Process

• 1.
  Initiate Request

  Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.

• 2.
  Pack the Items

  Securely place the products in their original packaging, ensuring all seals, labels, and promotional items are included and intact.

• 3.
  Schedule Pickup

  Our logistics partner will visit your address within 48 hours to collect the return package and provide a physical receipt for your records.

• 4.
  Quality Check & Refund

  Once the items reach our warehouse and pass a quality inspection, your refund will be processed to the original payment method within 5-7 business days.